{
  "schema_version": "1.0",
  "category": "ai_receptionist",
  "currency": "USD",
  "last_verified": "2026-09-09",
  "editorial_note": "Pricing and features are sourced from vendor-owned public pages. Estimates are planning aids, not quotes. Unknown means we did not verify the feature in the cited public source.",
  "recommendation_policy": {
    "ordered_factors": [
      "required_feature_fit",
      "verified_feature_fit",
      "estimated_effective_cost",
      "unverified_item_count"
    ],
    "excluded_factors": [
      "affiliate_commission"
    ]
  },
  "vendors": [
    {
      "id": "my-ai-front-desk",
      "name": "My AI Front Desk",
      "domain": "myaifrontdesk.com",
      "last_verified": "2026-09-09",
      "billing_model": "minutes",
      "billing_label": "Voice minutes + credit overage",
      "trial": {
        "days": 7,
        "credit_card_required": false
      },
      "plans": [
        {
          "id": "business-in-a-box",
          "name": "Business-in-a-Box",
          "monthly": 99,
          "annual_monthly_equivalent": 79,
          "included_minutes": 200,
          "included_overage_credits": 1000,
          "credits_per_extra_minute": 25,
          "credit_reload_size": 1000,
          "credit_reload_price": 10,
          "features": {
            "api_custom": false
          }
        }
      ],
      "features": {
        "scheduling": true,
        "spam_blocking": "unknown",
        "warm_transfer": "unknown",
        "multilingual": true,
        "integrations": true,
        "api_custom": "tier",
        "human_fallback": false
      },
      "feature_notes": {
        "api_custom": "API access is shown for Partner / Enterprise; Zapier is available on Business-in-a-Box.",
        "multilingual": "Vendor states 20+ languages on its AI receptionist page."
      },
      "best_for": "Businesses wanting phone, chat, SMS, CRM and automations in one front-office bundle.",
      "limitations": [
        "Public pricing covers one standard plan; Partner / Enterprise requires a quote.",
        "Human-agent fallback was not verified as an included vendor-provided service."
      ],
      "outbound_url": "https://www.myaifrontdesk.com/?via=kohei",
      "sources": [
        {
          "type": "pricing",
          "url": "https://www.myaifrontdesk.com/pricing"
        },
        {
          "type": "pricing_help",
          "url": "https://www.myaifrontdesk.com/tutorials/how-does-billing-pricing-work-for-my-ai-front-desk"
        },
        {
          "type": "integrations",
          "url": "https://www.myaifrontdesk.com/trust-center/data-flow-integrations"
        }
      ],
      "affiliate_link_available": true
    },
    {
      "id": "upfirst",
      "name": "Upfirst",
      "domain": "upfirst.ai",
      "last_verified": "2026-09-10",
      "billing_model": "calls",
      "billing_label": "Calls per month",
      "trial": {
        "days": 14,
        "credit_card_required": false
      },
      "plans": [
        {
          "id": "starter",
          "name": "Starter",
          "monthly": 24.95,
          "annual_monthly_equivalent": 20,
          "included_calls": 30,
          "overage_per_call": 1.5
        },
        {
          "id": "premium",
          "name": "Premium",
          "monthly": 59.95,
          "annual_monthly_equivalent": 48,
          "included_calls": 90,
          "overage_per_call": 1.0
        },
        {
          "id": "pro",
          "name": "Pro",
          "monthly": 159.95,
          "annual_monthly_equivalent": 128,
          "included_calls": 300,
          "overage_per_call": 0.75
        },
        {
          "id": "scale",
          "name": "Scale",
          "monthly": 299,
          "annual_monthly_equivalent": 240,
          "included_calls": 600,
          "overage_per_call": 0.7
        }
      ],
      "features": {
        "scheduling": true,
        "spam_blocking": true,
        "warm_transfer": true,
        "multilingual": true,
        "integrations": true,
        "api_custom": true,
        "human_fallback": false
      },
      "feature_notes": {
        "multilingual": "Vendor pricing page states 35+ languages.",
        "api_custom": "Custom Actions can call third-party HTTP APIs; Upfirst also publishes an MCP server."
      },
      "best_for": "Phone-first businesses with variable call length that prefer call-based pricing and broad automation options.",
      "limitations": [
        "Usage is billed by call, so unusually short or long calls do not change the call count.",
        "Vendor-provided human fallback was not verified as an included service."
      ],
      "outbound_url": "https://upfirst.ai/",
      "sources": [
        {
          "type": "pricing",
          "url": "https://upfirst.ai/pricing"
        },
        {
          "type": "pricing_help",
          "url": "https://help.upfirst.ai/en/articles/11996964-upfirst-pricing-faqs"
        },
        {
          "type": "integrations",
          "url": "https://upfirst.ai/integrations/custom"
        },
        {
          "type": "mcp",
          "url": "https://upfirst.ai/docs/mcp"
        }
      ],
      "affiliate_link_available": false
    },
    {
      "id": "smith-ai",
      "name": "Smith.ai AI Receptionist",
      "domain": "smith.ai",
      "last_verified": "2026-09-09",
      "billing_model": "calls",
      "billing_label": "Calls per month",
      "trial": {
        "days": 0,
        "free_tier": true,
        "free_calls": 25
      },
      "plans": [
        {
          "id": "free",
          "name": "Free",
          "monthly": 0,
          "included_calls": 25,
          "overage_per_call": 3.0,
          "note": "Published free tier.",
          "features": {
            "api_custom": false
          }
        },
        {
          "id": "pro-75",
          "name": "Pro 75",
          "monthly": 150,
          "included_calls": 75,
          "overage_per_call": 2.5,
          "note": "Published $2.00/call bundle rate.",
          "features": {
            "api_custom": false
          }
        },
        {
          "id": "pro-150",
          "name": "Pro 150",
          "monthly": 270,
          "included_calls": 150,
          "overage_per_call": 2.3,
          "note": "Monthly base is derived from the published 150-call $1.80/call bundle rate.",
          "features": {
            "api_custom": false
          }
        },
        {
          "id": "pro-300",
          "name": "Pro 300",
          "monthly": 501,
          "included_calls": 300,
          "overage_per_call": 2.17,
          "note": "Monthly base is derived from the published 300-call $1.67/call bundle rate.",
          "features": {
            "api_custom": false
          }
        },
        {
          "id": "enterprise-300",
          "name": "Enterprise 300",
          "monthly": 500,
          "included_calls": 300,
          "overage_per_call": 2.17,
          "note": "Published Enterprise starting point.",
          "features": {
            "api_custom": true
          },
          "quote_note": "Published starting price; confirm final enterprise quote with vendor."
        }
      ],
      "features": {
        "scheduling": true,
        "spam_blocking": true,
        "warm_transfer": true,
        "multilingual": true,
        "integrations": true,
        "api_custom": "tier",
        "human_fallback": true
      },
      "feature_notes": {
        "human_fallback": "Vendor markets AI Receptionist with optional live-agent involvement.",
        "multilingual": "Vendor states English + Spanish fluency on AI plans.",
        "api_custom": "Custom integrations are listed on Enterprise."
      },
      "best_for": "Businesses that value a clear path from AI-first handling to live-agent escalation.",
      "limitations": [
        "Enterprise pricing is a published starting point and requires a vendor quote.",
        "Custom API access is limited to the Enterprise tier in the public plan table."
      ],
      "outbound_url": "https://smith.ai/ai-receptionist",
      "sources": [
        {
          "type": "pricing",
          "url": "https://smith.ai/pricing/ai-receptionist"
        },
        {
          "type": "product",
          "url": "https://smith.ai/ai-receptionist"
        }
      ],
      "affiliate_link_available": false
    },
    {
      "id": "goodcall",
      "name": "Goodcall",
      "domain": "goodcall.com",
      "last_verified": "2026-09-09",
      "billing_model": "unique_customers",
      "billing_label": "Unique customers per month",
      "trial": {
        "days": 14,
        "credit_card_required": false
      },
      "plans": [
        {
          "id": "starter",
          "name": "Starter",
          "monthly": 79,
          "annual_discount_pct": 15,
          "included_unique_customers": 100,
          "overage_per_unique_customer": 0.5
        },
        {
          "id": "growth",
          "name": "Growth",
          "monthly": 129,
          "annual_discount_pct": 15,
          "included_unique_customers": 250,
          "overage_per_unique_customer": 0.5
        },
        {
          "id": "scale",
          "name": "Scale",
          "monthly": 249,
          "annual_discount_pct": 15,
          "included_unique_customers": 500,
          "overage_per_unique_customer": 0.5
        }
      ],
      "features": {
        "scheduling": true,
        "spam_blocking": "unknown",
        "warm_transfer": "unknown",
        "multilingual": "unknown",
        "integrations": true,
        "api_custom": "unknown",
        "human_fallback": false
      },
      "feature_notes": {
        "integrations": "Vendor states Zapier connection to 10,000+ tools and CRM/calendar workflows."
      },
      "best_for": "Businesses with repeat callers where distinct customer count is more predictable than minutes or total calls.",
      "limitations": [
        "Cost depends on monthly unique customers rather than calls or minutes.",
        "Warm transfer, multilingual support, and custom API availability require confirmation."
      ],
      "outbound_url": "https://www.goodcall.com/pricing",
      "sources": [
        {
          "type": "pricing",
          "url": "https://www.goodcall.com/pricing"
        },
        {
          "type": "integrations",
          "url": "https://www.goodcall.com/how-it-works"
        }
      ],
      "affiliate_link_available": false
    },
    {
      "id": "dialzara",
      "name": "Dialzara",
      "domain": "dialzara.com",
      "last_verified": "2026-09-09",
      "billing_model": "minutes",
      "billing_label": "Voice minutes per month",
      "trial": {
        "days": 7
      },
      "plans": [
        {
          "id": "business-lite",
          "name": "Business Lite",
          "monthly": 29,
          "included_minutes": 60,
          "overage_per_minute": 0.48,
          "features": {
            "warm_transfer": false,
            "api_custom": false
          }
        },
        {
          "id": "business-pro",
          "name": "Business Pro",
          "monthly": 99,
          "included_minutes": 220,
          "overage_per_minute": 0.45,
          "features": {
            "warm_transfer": true,
            "api_custom": false
          }
        },
        {
          "id": "business-plus",
          "name": "Business Plus",
          "monthly": 199,
          "included_minutes": 500,
          "overage_per_minute": 0.4,
          "features": {
            "warm_transfer": true,
            "api_custom": false
          }
        },
        {
          "id": "business-elite",
          "name": "Business Elite",
          "monthly": 349,
          "included_minutes": 1000,
          "overage_per_minute": 0.35,
          "features": {
            "warm_transfer": true,
            "api_custom": true
          }
        }
      ],
      "features": {
        "scheduling": true,
        "spam_blocking": true,
        "warm_transfer": "tier",
        "multilingual": true,
        "integrations": true,
        "api_custom": "tier",
        "human_fallback": false
      },
      "feature_notes": {
        "warm_transfer": "Published from Business Pro upward.",
        "api_custom": "Advanced integrations & API access are published for Business Elite.",
        "multilingual": "Vendor states 10+ languages."
      },
      "best_for": "Buyers who want explicit minute buckets, a low entry tier, and tiered transfer/integration capabilities.",
      "limitations": [
        "Warm transfer is unavailable on Business Lite.",
        "Advanced integrations and API access are limited to Business Elite in the public plan table."
      ],
      "outbound_url": "https://dialzara.com/pricing",
      "sources": [
        {
          "type": "pricing",
          "url": "https://dialzara.com/pricing"
        },
        {
          "type": "features",
          "url": "https://dialzara.com/features"
        }
      ],
      "affiliate_link_available": false
    }
  ]
}